MILLER’S VANGUARD PROVIDES SPECIALIST EQUIPMENT MAINTENANCE FOR BAKERY, CATERING AND HOT FOOD AREAS PREDOMINANTlY FOR NATIONAL SUPERMARKETS IN THE UK
The state-of-the-art Service Response Centre receives around 400 reactive maintenance calls per day which are then immediately assessed through the MILLER'S VANGUARD Technical desk call screening and remote diagnosis team. Once vetted calls are then electronically passed to the extensive field-based engineer resource who are immediately despatched with their progress tracked at every point. MILLER'S VANGUARD prides itself on an ‘industry leading’ first time fix of equipment and service level response rates via the experienced engineering team and their back-ofhouse operational support.
SCHEDULED MAINTENANCE AND HYGIENIC DEEP CLEAN
To maximise customers' equipment performance MILLER'S VANGUARD are the UK’s benchmark contractor with regard to exhaustive Planned Preventative Maintenance regimes and the meticulous disassembly of devices in order to enact the most detailed of technical Deep Cleans through annually scheduled programs. This nationwide activity not only ensures maximised equipment performance, it also delivers efficient energy usage and ensures customers are fully compliant with all prevailing quality and safety requirements.
To further support customers, MILLER'S VANGUARD also boasts an extensive Refurbishment Facility and associated warehousing which offers a uniquely thorough total rebuild of equipment to the UK’s highest standard delivered by a team of workshop engineers with decades of experience between them. This stock of rebuilt devices is also augmented by a holding of new equipment to ensure production critical plant is always available within 24 to 48 hours 7 days a week.